Finding Success in Conflict Resolution

Sunday, November 10

10:30 AM to 12:00 PM

101DE

Description

Are you working with challenging personalities who are causing conflict in the workplace? It’s tough to avoid them! Scott Tillema will teach tactics to confidently embrace conflict resolution to find success for attendees and their business. The audience will leave the session with eight skills of active listening, five elements to the perfect delivery of verbal communication, and a structure and the confidence to positively channel conflict toward positive outcomes.